Having Computer Problems?

Don’t worry, we’ve been repairing computers for the last 30 years.

Did you know girl?

Did you know?

Did you know that if your computer has not been cleaned in the past 3 years it could have tens of thousands of junk files hanging around? Most people don’t realize that these files are the perfect hiding place for viruses.   Your computer searches these files which increase boot and load times by a factor of 5 and can also leave you susceptible to spambots and other malicious programs.

Having Computer Problems?

Don’t worry, we’ve been repairing computers for the last 30 years.

Did you know girl?

Did you know?

Did you know that if your computer has not been cleaned in the past 3 years it could have tens of thousands of junk files hanging around? Most people don’t realize that these files are the perfect hiding place for viruses.   Your computer searches these files which increase boot and load times by a factor of 5 and can also leave you susceptible to spambots and other malicious programs.

Things we can do for you

Remember we’re mobile, we come to you 🙂

Computer Repair is basically the umbrella which everything else is under. By everything, we mean everything below, as well as power supply replacement, memory, and hardware upgrades, printer setup and so on. In Home Computer Repair can also help in rolling out software like Office 365, new antivirus, Quickbooks or your own company software. If you’re a residential customer needing just one computer setup or a company needing 20 workstations hooked to a server; In Home Computer Repair is the right choice to keep IT costs down and service up.

Virus & Spyware removal

Removing a virus can be a tricky business, with Ransomware, Trojans, Rootkits, and Malware. We have the tools and the know-how to root out the little buggers and get your system running like new again.

NETWORK Setup & TRoubleshooting

Is your network running at a snail’s pace? Do you need to setup workstations, a router, wireless or printers? We handle all aspects of networking and network troubleshooting from bad switches to bad cabling we will find the problem and fix it.

hard drive recovery and replacement

Do you need to retrieve data from an old hard drive or dead computer? No problem, we carry the tools to do most jobs on-site. We can also add a bigger drive to your computer as well.

Remote Support

Don’t want someone coming out to your house, no problem we’re not offended. Lots of issues can be handled remotely. For just $65.00 per half hour a trusted support professional can eliminate your worries and get your computer back on track.

Backing up your data

Want to save all your documents and pictures but don’t know how? Call us and we will give you all your options. We can show you step by step how to easily accomplish any backup task with minimal to no effort.

email setup & troubleshooting

Want to setup new email or transfer from an existing provider; no problem we can setup POP3, IMAP or Exchange; we can tell you which would fit you and your needs the best. We also repair email and find solutions for your email woes.
Kara Assid
Kara Assid
18:36 14 Jul 23
On time, very professional and personable! Rob quickly understood the numerous technical issues... we were having and efficiently resolved them, exceeding our expectations. We highly recommend In Home Computer Repair.read more
MARY SINGLETON
MARY SINGLETON
18:27 02 Jun 23
Robert did an amazing job setting up my new computer. He arrived promptly on the scheduled time &... date. He was efficient, professional, and completed the job in a timely manner. I would highly recommend him for any computer service needed.read more
greg oswald
greg oswald
21:48 09 Mar 23
Appointment On time, pleasant and trust worthy in your home or business. And then he actually knows... what he's doing with your computers. A+read more
Irene Pfannenstiel
Irene Pfannenstiel
16:02 04 Feb 23
I've used In Home Computer Repair service on more than one occasion and they did an amazing job for... me. They are professional, efficient, and very knowledgeable. I would definitely use them again should the need arise.read more
Roger Williams
Roger Williams
02:19 18 Jan 23
Robert did an excellent and efficient job to care my problems I would recommend him for anyone
va kaul
va kaul
02:20 25 Dec 22
Robert came to my house on his day off for Christmas breakto fix a major mess from a scammer, ... Cleaned it up in no time.Found lots of spyware had been downloaded, passwords, changed, etc.Also advised on safest browsers and best security app for reasonable price. Saved me a lot of worry and stress.Thanks Gigabits Robertread more
Ann Udall
Ann Udall
18:47 02 Dec 22
I appreciate the service Robert gives. He is always pleasant, on time, knows his business, and his... rates are very reasonable!read more
Iva Ballard
Iva Ballard
20:19 01 Nov 22
Rob Star has been the man who has fixed my computers for the past 20 years. His work is excellent... and he is very dependable.read more
Larry Johnson
Larry Johnson
21:12 29 Oct 22
Robert was terrific at helping us determine how to solve the problem that I encountered and quickly... and easily found a solution to leave us as satisfied customers.read more
David Starkman
David Starkman
21:49 25 Oct 22
Rob Star is the BEST. I have used his services for 26+ years and there is no PC problem that he... cannot eradicate. I met him in Arizona and continue to call him from Florida.read more
IdgjyAnne
IdgjyAnne
03:09 25 Oct 22
I was stuck on an important, time-sensitive document. Robert saved the day & the document. So much... relief!! Thank you, Robert. 👏👏read more
Alan Lippman
Alan Lippman
17:27 20 Sep 22
Robert Star is personable, thorough, and efficient. Answers all questions reliably and makes... appropriate and useful suggestions. Highly recommended.read more
Linda Jenkins
Linda Jenkins
20:52 29 Jun 22
Robert helped me get my data off my old computer and helped me get it all into a new computer with... a great value and great advice.read more
Donna Rogers
Donna Rogers
13:56 22 Jun 22
Rob was able to take care of my computer problems quickly and painlessly. Very happy customer.
karen batchelder
karen batchelder
16:55 14 May 22
We have used IHCR for a few years. I trust Robert with my computer. It's been a very good company... to do business with. We appreciate him.read more
Jaci McManis
Jaci McManis
19:08 02 May 22
FANTASTIC TO DO BUSINESS WITH, QUICK SERVICE, COMMUNITIVE, AND PROFESSIONAL - MY LAP TOP FUNCTIONS... LIKE NEW!read more
Marcia Bliss
Marcia Bliss
16:01 29 Apr 22
Robert is very quick to respond to requests for service. He works quickly and efficiently on the... issues and is very knowlegable and competent. I would recommend him to anyone who needs service.read more
Tom Cummins
Tom Cummins
18:06 25 Apr 22
Rob's services are the best. Very professional. He's always willing to assist on short notice.
LumenAeternum
LumenAeternum
02:30 21 Apr 22
Perfect service. Called, got same day help, and everything was fixed in a perfectly reasonable time... at a reasonable price. Thank you for the fix.read more
Marc Garcia
Marc Garcia
17:16 07 Jan 22
Very professional...will definitely call Rob for future repairs.
Jerry Austin
Jerry Austin
16:24 27 Dec 21
My computer was operating very slowly. It took Rob about 30 minutes to get it running great! He... is on time, friendly, informative, very affordable, and a good guy! Highly recommend Rob! Jerryread more
Ron Allen
Ron Allen
17:51 18 Nov 21
Excellent work. Job well done. Thanks Rob. It was a pleasure visiting with you again. Highly... recommend.👌 👍.Ron Allenread more
Marchea Sovde
Marchea Sovde
01:26 03 Nov 21
Robert came to my home the day after I called! He fixed all the issues I was having with my... Surface and my Mac and even explained a few things about email that I didn't know. He was fast and efficient and I will use him again. I will definitely recommend him to others.read more
Rita Radney
Rita Radney
18:28 13 Oct 21
Rob is so nice & knew exactly what needed to be done. Made it super easy.
Shelly Gordon
Shelly Gordon
19:43 06 Oct 21
Robert saved me after GoDaddy sent me on a wild goose chase and screwed up my email. Robert is... like a detective and found several culprits. Also very patient while I was freaking out. He's a lifesaver!read more
Debbie Ricketts
Debbie Ricketts
15:15 23 Sep 21
I appreciated Robert's honesty and the ability to quickly diagnose and get my computer back up and... running.read more
Tracy Machajewski
Tracy Machajewski
20:13 09 Sep 21
I needed to replace the battery in my laptop and Robert did so in an efficient and professional... manner. Priced right as well! I highly recommend Robert.read more
Ryan Crain
Ryan Crain
19:00 11 Aug 21
My computer is my life and what puts food on the table for my family. After reading the reviews of... this company I decided to give him a try, and I am sure glad I did. Rob was very nice from the first call til the moment he left, he easily fixed my issue and got me back up and running within 30 minutes. I will definitely be using him again. A+ all around, thanks Rob!read more
Leon Stasser
Leon Stasser
01:19 20 Jul 21
We’ve had service twice for different issues and InHome Computer has resolved the issues for us... quickly. Definitely recommend their service!read more
Michael Ahola
Michael Ahola
10:10 06 Jun 21
Robert was very professional and knowledgeable. He very quickly deduced the problem and then fixed... it very quickly. I was very impressed and highly recommend this business.read more
Alita Arnold
Alita Arnold
17:17 14 May 21
Rob Starr is my go to computer Guru!! Think I am a challenge for him, but he always comes through... fixes my Computer. Always on time, professional and helps me understands do's and don'ts on of my Computer. THANK YOU SO MUCH for your expertise and time ROB!!read more
Anna Baum
Anna Baum
03:48 07 Apr 21
Rob is always so quick to respond! His prices are reasonable, he’s very professional, yet... personable. And the best part is he’s never failed to get my computers up and running!read more
Lindsay Godfree
Lindsay Godfree
20:28 26 Mar 20
Robert is awesome! The worst thing that could happen to me is the loss of my computer or all the... files that I have. I called for help when I couldn't get into my internet to do my business. Robert came right away, took all the fear out of it and went above and beyond to make my computer run like it was brand new. Thank you so much!read more
Wendy Scroggins
Wendy Scroggins
16:32 10 Mar 20
Rob arrived promptly on the same day I called him. Within 30 minutes, my laptop was virus-free. ... He was professional and polite. I would use him again, and highly recommend his business.read more
Pam McNamara
Pam McNamara
02:02 16 Feb 20
I truly appreciated the reviews that I read about Rob and In Home Computer Repair, Inc. They were... the catalyst that led me to contact him and schedule a home visit for my computer. The visit was outstanding. He has extensive experience and expertise; at the same time, he is patient, respectful, and genuine. His level of integrity and ethics promotes a sense of trust and security which is priceless. Thank you.read more
bob carter
bob carter
00:53 28 Jan 20
i have used him several times; 1st rate service and great prices. Got back up and running quickly.... Highly recommend. Only drawback was on trip to the house he forget the Starbucksread more
Theresa Macrowski
Theresa Macrowski
15:25 15 Jan 20
If I could give Rob 10 stars I would. Super nice and most importantly knowledgeable. He works fast... enough as to not trying to milk the clock but not too fast where the work won't be good. He explained what he was doing at each step amd was happy to answer any questions I had along the way. I had two issues with my computer, both were fixed and it is working beautifully. High recommended calling - best part is you dont haven't leave the house 🙂 He is also very prompt in his responses.read more
Peggy R
Peggy R
17:02 08 Dec 19
Rob came out on a Sunday morning and helped me when I had trouble setting up my computer and new... printer after a move. He was fast, thorough and very professional. And a very nice guy. I would definitely recommend Rob.read more
Phil Grant
Phil Grant
17:53 04 Dec 19
I was having a problem with my QB's and needed a network installed. Called and got a speedy... appointment. Robert was super awesome and had us back and running smoothly quickly. Cost was very fair. I would highly recommend for your business or personal IT needs.read more
mikki vowell
mikki vowell
14:34 21 Nov 19
Rob is the best!! He is the only person we call for our computer needs. He is very knowledgeable... and friendly! I would definitely recommend him to anyone, and have!!read more
diane barone
diane barone
05:49 20 Nov 19
It's a wonderful place to hike around and there's always something to shoot pictures of and I can't... wait for the Fall colorsread more
Rebecca Gonhue
Rebecca Gonhue
18:44 19 Nov 19
We haven used Rob and his company for years. He is always efficient shows up on time and just does... a great job not only in taking care of any problems we have but explaining it and helping us Use the equipment properlyread more
Denny Gobel
Denny Gobel
23:22 21 Oct 19
I can’t say enough about Rob. My computer was running as slow as molasses. It literally took over a... minute to open a program. I ran every diagnostic and optimization application I could find. I had the Windows Auto Update button clicked on and was getting updates. So the next step was going to be to blow my brains out! Fortunately, Rob came to the rescue. He remotely took over my computer and began working magic. First, although Microsoft said Windows was up to date, it was actually years behind. He changed settings, deleted unneeded programs and processes, and pretty much did major surgery over the internet. My computer is running like new! The cost was a very reasonable $75.00. I would give him more stars if I could.read more
Heather Russell
Heather Russell
16:54 19 Oct 19
Rob is the greatest!!! always an emergency for a small business to lose computer, one call to Rob... and he's on it! DONE... back in business. Thank you so very much!!!read more
Marie Paull
Marie Paull
23:43 12 Oct 19
Awesome service! Punctual - Efficient friendly Service. Knowledgeable -
Larry Yerton
Larry Yerton
20:32 03 Oct 19
Robert was on time, friendly efficient and knowledgeable. I fully recommend him for all your PC... repair needs. I am having him back soon to do more work for me on another PC.Thank you Robert!read more
Tim Smith
Tim Smith
20:47 16 Sep 19
Rob has been incredible for us for over 12 years! Prompt, reliable and discreet all the things you... want in someone handling your computer and MIS needs on a long term basis!read more
Josh McKinney
Josh McKinney
03:52 09 Aug 19
Rob was prompt and very helpful to speed up my 2 laptops. One of those laptops was old and useless... until he brought new life to it. He is professional and cost efficient. I will use his service again!read more
jim walter
jim walter
04:02 26 Jul 19
Rob did a great job for me. He replaced a hard drive on my laptop. He was honest, reasonably... priced, courteous and expeditious. I will definitely use him again.read more
David Sroka
David Sroka
13:33 10 Jun 19
Was able to service on the same day. Knew the problem and corrected it in less than an hour. ... Would recommend to anyone needing computer repair.read more
Sandy Munoz-Weingarten
Sandy Munoz-Weingarten
23:46 08 Jun 19
I emailed Rob last night, he responded a short time later, and came out to our house today. He... completed a number of tasks in a timely manner, saving us from our weeklong computer nightmare. We had multiple problems: the two computers in our home had both recently stopped working, and one was stuck on a black screen. I wasn't sure if either would even work again much less whether or not we would be able to salvage any of the files from them.Rob arrived at the time we'd agreed upon via email, and began tackling each issue, asking questions of me, and explaining what he was doing each step of the way. I could tell he knew what he was doing; he always seemed to have a workaround to use when something didn't work. He removed some faulty parts and swapped them out to get me back to a working machine, AND was able to salvage all of the files, so nothing was lost. He not only completed a great fix, but he even removed some malware that we had no idea was on there! Rob was very thorough and friendly, and I appreciated that he answered all of my questions and didn't make me feel dumb about computers. I felt very comfortable having him in my home, and would recommend him to anyone having issues with the computer(s) in your home! Thanks, Rob!read more
Janis Goldstein
Janis Goldstein
16:44 22 May 19
I always use this service for my computer needs, because I know that Rob will provide me with... excellent service in a timely way. He's the BEST.read more
Manfred Duersch
Manfred Duersch
23:43 09 Jan 19
Robert came to our home and we immediately felt we were in good hands.He is not only personable, he... knows his work and made it easier for us to understand what was wrong with our computer. He of course fixed it and we are very pleased. Being seniors lots of this stuff is hard for us to sometime comprehend, he facilitated our understanding and we are now comfortable using our computer. We highly recommend Robert to any one who is need of good service and has patience with clients.read more
CPR Savers - Support
CPR Savers - Support
20:21 01 Nov 18
Awesome service! We are a small business and when systems go down we need it fixed asap! Rob is... always available to help us out in our time of need and his response time is amazing. I definitely recommend his services.read more
pete vivona
pete vivona
04:24 29 Jun 18
Robert is an amazing customer-oriented technician - I have worked with several, and frankly he is... "the bomb"!! I never expected to have such a smooth transition from my old computer to my new one! I am not especially computer-techno savvy; he did not make me feel incompetent, and he always helps me understand exactly what I need to do to make everything work!. His customer follow-through is amazing. I cannot recommend Robert and his services highly enough...in my estimation he is simply the best at what he does!read more
More reviews
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WHY we do it

We love helping people,
it just feels right.

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customer satisfaction

Our customers are our number one priority. Providing excellence in service is our creed and we’re not happy until you’re happy. If we can’t resolve the problem then you don’t pay. We also hold an A+ Rating with the Better Business Bureau.

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Experience

We have over 30 years of business experience and stay ahead of the technology curve in both hardware and software.
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Value

We work efficiently completing most calls in just 1 hour. This gives us a low total service call price. What takes other companies 3 hours to complete we do in 1. Most jobs are completed the same day and we offer Senior and Military discounts.
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ACCESSIBILITY

We work 6 days a week, and keeping our hours flexible, helps fit your busy schedule.

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CAPABILITIES

Our technicians hold A+ Certifications and support all versions of Windows Operating Systems including XP, Vista, 7, 8, 10 and Windows 11.

We specialize in the integration of both Tablets and Smart Phones with your home or office network. Setting up a new NAS drive or network appliances such as Smart T.V’s, Doorbells, Roku and console games can be a snap when you let us do the hard stuff. In Home Computer Repair can help setup PC’s and Apple computers and help with the transition between the two.  We have extensive experience with both residential and commercial installations.

OUR Company

In Home Computer Repair, Inc. has been servicing computers for over 30 years now. We are located in Mesa, Arizona but we are a mobile company that travels around the Valley helping both residential and business customers alike. In Home Computer Repair, Inc. was one of the first mobile computer repair companies in the valley and unlike many of the big box stores, we charge a low hourly rate that is capped at 2 hours for our residential customers. Most on-site repairs are completed within the first hour and come with a 30-day guarantee. Some companies may charge $150 or more to remove spyware for 5 minutes and extra to do anything else. We will fix the problem plus anything else wrong with that system or others in that hour. You can expect the biggest bang for your buck with In Home Computer Repair.

Rob Star

OWNERS BIO

Being in the computer business for over 30 years, I have seen many changes and have personally fixed thousands of systems. My name is Rob Star and I am the owner of In Home Computer Repair. My life in electronics started back in the seventies working for my father’s electronics company in Philadelphia and then in Tucson. In those beginning years, I cut my teeth on building parts for Main Frame computers and high-speed printers for IBM. In the late eighties, I started In Home Computer Repair and ran it along with the family business. Part of the day was spent building jet engine test cells and test equipment for AlliedSignal and the other was spent installing networks and fixing workstations for companies and individuals throughout the Valley. In 1998 I left the electronics business so I could focus primarily on computers and never looked back.

OUR Company

In Home Computer Repair, Inc. has been servicing computers for over 30 years now. We are located in Mesa, Arizona but we are a mobile company that travels around the Valley helping both residential and business customers alike. In Home Computer Repair, Inc. was one of the first mobile computer repair companies in the Valley and unlike many of the big box stores, we charge a low hourly rate that is capped at 2 hours for our residential customers. Most on-site repairs are completed within the first hour and come with a 30-day guarantee. Some companies may charge $150 or more to remove spyware for 5 minutes and extra to do anything else. We will fix the problem plus anything else wrong with that system or others in that hour. You can expect the biggest bang for your buck with In Home Computer Repair. 

OWNERS BIO

Being in the computer business for over 30 years, I have seen many changes and have personally fixed thousands of systems. My name is Rob Star and I am the owner of In Home Computer Repair. My life in electronics started back in the seventies working for my father’s electronics company in Philadelphia and then in Tucson. In those beginning years, I cut my teeth on building parts for Main Frame computers and high-speed printers for IBM. In the late eighties, I started In Home Computer Repair and ran it along with the family business. Part of the day was spent building jet engine test cells and test equipment for AlliedSignal and the other was spent installing networks and fixing workstations for companies and individuals throughout the Valley. In 1998 I left the electronics business so I could focus primarily on computers and never looked back.

Pricing

DISCOUNTS  (Applies to mobile service only and excludes computers used in a business capacity.)

Senior Discount 65 and over: – $15

Military Discount : -$10 

Carry-in Service by appointment

Remote Support

$65.00 per 1/2 hour

Mobile Service

$95.00 Per Hour (One-hour minimum Charge) $23.75 per quarter hour thereafter.

Our most common bill is for one hour.

Travel Charge

Currently the travel charge is $20.00 in our service area.

Carry-in Service

Carry-in service is by appointment only so please call ahead first and I’ll get you in as soon as possible. If you decide to leave it for large data transfer, the turnaround is normally 1 day. just one day.

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Discounts Terms and Conditions

Discounts can not be combined or used with any other offers. Discount will be applied for the first hour of service only. ID required. Discount must be requested at the time of service.  Applies to residential customers not using the computer(s) for home-based businesses. 

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PAYMENT TYPES

We accept Cash, Check, Debit, Visa, MasterCard, Discover, American Express, Zelle and Venmo.

FAQ
What if you come out and can’t fix my problem?
It’s rare, but it does happen. If we arrive and determine the cause of the problem, for instance, a piece of bad hardware, you will still be charged for the hour. After all, we still came out there and did the troubleshooting to find your problem. At that point, our technician will recommend your best solution. If it’s not a hardware problem but a software problem i.e. virus or spyware that we’re unable to fix it then no, you will not be charged.
I've seen other companies with a lower hourly rate, what's up?

Don’t be fooled by companies offering discounted rates, it’s often accompanied by discounted service. Remember the old adage ” You get what you pay for.” Sometimes it’s true. We’ve been doing this since the late ’80s and have thousands of satisfied customers, not just a few relatives and friends. So, if you just need to get to the next level in World of Warcraft a $25.00 per hour tech is fine, however, if you want your business computer to function properly, save yourself the worry and call us.

What kind of warranty can I expect on your services?
A 30-day warranty is provided for all service work.
Can I get a quote over the phone?
Sure, our technicians would be happy to, just answer a few questions so they can provide the best possible quote for you.
I just have a simple question, can I just call you and ask at no charge?
You bet. We’ve all been there. We would rather you called and asked questions before doing something you might regret later. Plus, our company policy is “if you help people when you can, they will come back again in the future.” All of our customers can attest to that.
How do we charge?

For mobile service, we charge by the hour, with a 1-hour minimum; If the job is completed in 30 minutes, it’s still the one hour charge. After the first hour though, it breaks down to 15-minute increments. For Remote Login service, we charge by the 1/2 hour at $65.00 per 1/2 hour.

What’s your gimmick?
Sorry, no gimmicks, we don’t drive a funny little car or dress up like a doctor or a clown, IHCR just provides professional, honest service in the hope that you’ll come back for years to come.

Below in aqua is our mobile service area. 

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Hours of Operation

Monday – Saturday 
8:00 a.m. –  6:00 p.m. 

2723 S. Drexel

Mesa, Arizona 85209

Website security

Phone or Text us at:

(480) 986-3405

In Home Computer Repair, Inc. BBB Business Review